Shipping & Refund Policy

Dear Customer, please note, COVID-19 is slowing down logistics for every company no matter how big. If we do not respond it is not because we are ignoring or scamming. You will receive your order 100%. During this time, it's best to be patient!
We will be back to Normal May 4th. All current orders may be delivered sooner.

Contact us at our email: help@alphacrib.com

*We are not responding to individual customer inquires due to back log until May 4th. We will send email updates to everyone regarding orders.**

 

Refund Policy 

In effect since 4/12/2019. We offer a 30-day money back guarantee policy on all products. Don't like it. You don't have to keep it. 
The customer is responsible for paying return postage.
Orders that are processing and/or have shipped but have not delivered (with exception to lost mail) must wait for delivery to qualify for a refund.

🌎 Shipping Policy 

Delivery time for North America, Europe, Australia, New Zealand and some countries in Asia will generally take 20 - 27 Business Days (unless specified differently at checkout)

In general shipping time for most products is 24 - 72 hours. However, for some products, you can expect up to one business week until shipment.
Delivery time for South America and Asia (with exception to Saudia Arabia, Singapore, Hong Kong, Russia, Japan, Turkey, South Korea & Malaysia) will generally take 4 to 6 weeks.